How to Choose a Home Care Provider

Finding the right home healthcare provider for your loved one can be a daunting task. You want your friend or family member to be in good hands and you’ll need to know that their unique health and home care needs will be met.

The right home healthcare provider will offer several different services to improve the quality of life for your loved one at any stage of old age.

Integracare is a Toronto Senior home care agency that has been serving the Greater Toronto Area (GTA) for nearly 30 years. We are committed to helping individuals maintain their dignity whatever their choice of residence may be. Our mission is to provide the highest quality of care to help Seniors age comfortably at home.

We believe that the best home to be in is your own. Our services enable our Clients to remain independent and bring joyful living to their lives — it’s more than delivering healthcare, it’s about respect, compassion, and professionalism.

You probably have some important questions about home healthcare. You want to ensure that you’re working with the best in the industry before you commit to a home health care service to work with your loved one.

Amongst many reasons including our commitment to employing the most educated, professional, compassionate and hard-working Caregivers, our expertise in Dementia Care, Palliative Care and other specialized areas of nursing and our overall breadth of services makes us the most qualified and trusted home healthcare provider in the GTA. Consider the following fundamental home healthcare components that Integracare offers.


Certified, Registered, and Professional Staff


The most important thing to look for is that an agency is accredited and has certified and/or registered staff. Without these crucial credentials, you won’t be able to trust that the agency’s staff is qualified to work with your loved one.

All Integracare Caregivers are certified or registered in their respective disciplines. Our screening process for employment is rigorous and we only hire the best people for the job. We apply thorough background checks and always contact past references.

We also make a point to ensure that all of our Caregivers are the most compassionate, knowledgeable, and dependable support workers in the industry. We place honour, respect, and value in our Caregivers.


Educated and Knowledgeable Caregivers


We ensure that they receive vital and regular education and training sessions from the Alzheimer’s Society of Toronto, as well as other important Personal Support Worker (PSW) training that will help them amplify their talents and skills.

Integracare is the only home healthcare agency in Toronto and Mississauga committed to educating 100% of its Caregivers in all four facets of Dementia Care, including: Dementia Care Training Program, Behavioral Support Training Program, Gentle Persuasive Approach and Palliative and Dementia Care Course.

We are also a Toronto live-in Caregiver agency that provides round-the-clock care for your loved one.  We have professional PSWs that have been highly trained to take care of Clients morning, noon, and night.

Integracare believes that home healthcare should be compassionate, attentive, and detailed and this is exactly what our carefully selected live-in Caregivers offer. We will ensure that all our Clients are given the daily support that they require to live a healthy, safe, and enriching life.


24/7 Registered Nursing Support


Integracare’s dedicated team of Registered Nursing Coordinators are available to you and our Caregivers on a 24 hour, 7 days a week basis. Our registered nurses supervise and manage all care to ensure safety and security. Nursing Coordinators visit our Clients regularly to ensure quality of care and to guarantee the compatibility of Caregivers and Clients. Our coordination office works towards matching the right Caregiver with the right Client based on individual medical needs and personal preferences for quality home healthcare.

A Variety of Services are Offered

How to Choose a Home Care Provider

Providing Clients with supportive care is our number one priority. We understand that Seniors experience loneliness sometimes, even if they have a loving family and friend group.

Our Caregivers are trained to express compassion through empathy and attentive interaction. There is a special bond that is made between Clients and their Caregivers. Matches are made based on the medical and personal needs of the Senior as well as additional factors and interests.

They’ll work together toward building a solid health plan with medically advised activities such as exercise and meal plans. They’ll also help your loved one to relax and enjoy life by engaging them in fun activities such as crafts, casual walks, and board games or whatever the Clients’ interests may be.

In addition to providing Clients with companionship, they offer integral services that allow your loved one to live independently and safely.


Our PSWs and Caregivers assist with:


  • Bathing
  • Preparing nutritious meals
  • Toileting
  • Light housework
  • Managing medications and pills
  • Housekeeping
  • Dementia Care for Clients who have been diagnosed with the disease
  • Other miscellaneous tasks


Palliative Care


Integracare is also proud to be providing Palliative Care support in Toronto and Mississauga. When a loved one has been diagnosed with a serious or life-threatening illness, it’s important that they receive the most immersive support available.

Palliative Care provides an interdisciplinary approach to healthcare. Our specialized Palliative Careworkers work with your loved one’s medical team to provide emotional and social support, physical support, pain management, and spiritual support.

When the person you love has been diagnosed with serious illnesses such as cancer, heart failure, or Alzheimer’s disease start planning a Palliative Care plan right away. The right plan will help alleviate the symptoms of the disease and the drastic side effects of treatments such as chemotherapy.


Massage Therapy


Integracare is proud to offer massage therapy to our Clients. Our Registered Massage Therapists (RMTs) are specifically trained to work with Senior patients.

Massage therapy helps Clients reduce muscle and back pain triggered by arthritis and sedentary lifestyles that many Seniors have due to mobility issues. Our RMTs use careful strokes and techniques to help alleviate debilitating body pain in the comfort of our Clients’ homes.

We bring all the necessary equipment so your loved one won’t even have to leave their front door.

In addition to managing pain, massage therapy is an excellent method to treat stress, anxiety, and depression. It induces relaxation in the body by encouraging circulation and steadying the heartbeat.

It’s important to treat the mental health as well as any physical pain that our family member or friend may be going through. Aging is not an easy process and not uncommon to feel overwhelmed sometimes. There is much to be said about the healing power of touch.

It’s also been known to help reduce migraines and headaches as professional massages can decrease pain, tension, intensity, and frequency of headaches. If a loved one experiences muscle tension in the jaw, neck, and shoulders regular massage therapy can be a natural and effective remedy.

Let our gentle and loving RMTs help your family member or friend feel relaxed and appreciated with tender and professional massage therapy.



Has your loved one experienced a fall or an accident recently? Or are they recuperating at home after surgery? At-home physiotherapy may be exactly what they need.

Integracare has been providing physiotherapy in people’s homes for over 25 years. Physiotherapy helps Seniors get back into shape and improves the quality of their lives. Much like massage therapy, the intention is to assist Clients with pain found in the body and help them improve strength and balance.

Our Registered Physiotherapists will visit your loved one and engage them in stimulating, gentle exercises and stretches to help treat injury, wounds, and chronic pain found in the body.

Physiotherapy is one of the outstanding private Senior health services that Integracare offers our Clients. We can also help with all aspects of home care recovery from surgery or an injury. Our Registered Nurses and Registered Practical Nurses provide professional Wound Care. They will assist with assessing, dressing, and treating a wound, and will do so with a trained eye.

When choosing a home healthcare provider for your loved one, rest assured that you will make a great choice when choosing Integracare. Our services are designed to meet the needs of all Seniors, and our staff is fully certified, registered and licensed.

We offer specialized services that increase the quality of life for our Clients. We provide sincere support that your family can always rely on. It’s difficult to see loved one’s age; they’re not as agile or independent as they once were.

You can count on us to give them the dignity, respect, and compassion that they deserve with our essential services and empathetic Caregivers.

For more information on why you should choose Integracare when selecting a home healthcare provider, please visit and call for a free in-home assessment.